Senior Property Manager

Haystack Recruitment is seeking an experienced and dynamic Senior Property Manager to lead operations for a high-quality residential portfolio in Greater Vancouver.

About the Role

As Senior Property Manager, you will take full ownership of the strategic and operational leadership of a multi-property residential portfolio. You will be responsible for financial performance, property maintenance, leasing success, tenant relations, and leading a team of Residential Managers. This is a hands-on leadership role ideal for someone who thrives on driving results, solving problems, and delivering exceptional standards in residential property management.

Key Responsibilities

• Prepare and manage annual budgets, income projections, and monthly financial reporting
• Oversee property maintenance, preventative programs, capital projects, and building audits
• Lead leasing and marketing efforts in collaboration with the leasing team
• Ensure full compliance with the Residential Tenancy Act (RTB) and all landlord obligations
• Manage tenant relations, retention strategies, and conflict resolution
• Monitor accounts receivable and enforce lease agreements when necessary
• Lead, coach, and develop a team of Residential Managers through regular meetings and performance support
• Establish and maintain service contracts while managing emergency and safety procedures
• Contribute to long-term planning and continuous improvement initiatives

What You Bring

• 5+ years of progressive experience in residential property management and building operations
• Minimum 2–3 years in a supervisory or management role (experience managing 150+ unit portfolios is a strong asset)
• Active or eligible BC Rental Property Management Services license
• Strong knowledge of the Residential Tenancy Act, budgeting, maintenance operations, and tenant relations
• Solid understanding of building systems (HVAC, electrical, mechanical) and preventative maintenance
• Proven leadership, mentoring, and team development skills
• Excellent financial acumen and comfort working with budgets and financial reports
• Exceptional interpersonal and conflict resolution skills
• Highly organized with strong problem-solving abilities and attention to detail
• Proficiency in Microsoft Office; experience with Yardi, DocuSign, or RentCafe is an asset
• Valid driver’s license and access to a vehicle
• Ability to work occasional after-hours for emergencies

What We Offer

• Competitive salary and comprehensive benefits package
• Downtown Vancouver office location (8:30 am – 5:00 pm, Monday to Friday)
• Opportunity to work with premium residential properties
• Supportive and collaborative work environment

If you are a proactive, solutions-oriented leader with a passion for residential property management and team leadership, we encourage you to apply.